Book a Service with OKEY CLICK

We are a new web portal that helps people thrive by connecting them with professionals who solve their daily needs, in a quick and convenient way, anywhere and at anytime.

You can book 24/7 from a wide range of services. OKEY CLICK is a new mobile application for local services, allowing users to manage their time efficiently and helping them to get that extra help they need with their daily chores.
OKEY CLICK is a revolutionary mobile app to request home services directly from your mobile. With OKEY CLICK you can to book any service, anywhere and at any time without need to move from your location!.

Our mobile application is easy, safe, flexible and convenient since you only use it when you really need it. When you book with us, you will save precious time in the search for quality service providers and also in the displacement, which will give you more freedom to enjoy your time while delegating your problem in the hands of a professional.

Forget about the hassle to search a professional! You will have it with few clicks on your mobile!
You can instantly reserve the services of a provider with just one click on your mobile by choosing the option "book now”. On the other hand, you can also book later once you have selected the profile of the provider of your choice through the option "book later”.

It is Easy! Simply download OKEY CLICK app, register and you can directly book the closest professional to your home. OKEY CLICK is the only application on the market that offers three forms of reservation:

· Instant booking process: you can reserve a service instantaneously with a couple of clicks. The service request is sent to all service providers who are active on the platform at that time, so that they can accept or reject your request. The first professional that accepts your request will be the one who performs the service. This flow guarantees transparency and equal opportunities for all service providers, and encourages them to compete with fair and standard prices. To guarantee your safety, all the profiles of suppliers are verified. We do exhaust checks on the DNI or ID card, email, photo, telephone and the certifications if are necessary to provide the service.

· Selective Booking Process: you can review the profiles of all service providers that are active on the platform, and you can select the supplier that best suits your needs based on the price, distance or reviews of other users. You simply have to select the day you want to receive the service. The service provider will give you the first available space in his calendar and you will confirm the appointment with your payment.

· Remote Reservation Process: You can reserve services at the address of a relative or a friend without having to be present, as long as there are service providers available in the place of residence of your friend or relative. For example, you can send flowers to your mothers address with a provider near her location, to ensure that the flowers arrive fresh and on time. And everything, with just a click on your mobile.

If you want to start a reservation process, you just have to click on the "Reserve Now" or "Reserve Later" button and the first available provider will show up at your address to meet your needs.

You will know in advance the price to pay, without surprises and with total transparency. Once the supplier accepts the service, you can check his profile and if you like him, you can confirm the order through the payment. The payment will be hold on scroll and the provider will only receive the payment once you have confirmed that the service has been truly provided. To avoid any conflictive situation, we require the professional to take a photo of the place where he provided the service as a proof for confirmation.

Our mobile application is very easy and simple to use, download it now!
You can book in advance any service by immediate or selective booking. In general, you can use our application anytime and anywhere you are. Because our special technology is based on geolocation, we will find the closest provider to your location and he will come to your location to provide immediately his service.

This is undoubtedly the best about OKEY CLICK. You can use our application anytime, anywhere, 24 hours a day, 7 days a week. Our current pace of life and daily routines does not allow us to make arrangements outside of normal business hours. That is why OKEY CLICK is one of the most used platforms for professional home services, because there are no limits in terms of schedules or service times. Always that there are connected service providers, they can attend to your request.
Whenever you choose the option "Apply now" you can hire a home service immediately. Immediacy is our reason for being, because we know that the current lifestyle is so busy that sometimes we do not have enough time to meet all our needs. That is why we were born, to always be by your side. All you have to do is OKEY CLICK!.

The Process

If you book the service for a specific date and time, the professional must appear at the chosen place and in the time slot that has been confirmed in your booking order.

If you book the service for the professional to go immediately to your home, OKEY CLICK will find the closest professional to your home. Normally the travel time is usually not more than 30 minutes because the longest distance a provider could be is 20 KM. However, keep in mind that there may be some delays due to traffic circumstances or due to causes beyond the supplier´s control. Through OKEY CLICK, you can check if the service provider has already started the trip or if he is on the way, and you can control exactly the time when he arrives at your location, when the service starts and ends.
To ensure equal opportunities for all service providers, have been established three categories of services based on experience: bronze, silver and gold.

· Bronze: refers to professionals with little experience and talents that start from scratch and do not have many reviews from other clients. In relation to products such as flowers, it also refers to low cost products.

· Silver: refers to professionals with more than 3 years of professional experience and good ratings from other users. In relation to products such as flowers, it also refers to a normal product quality.

· Gold: refers to expert professionals with more than 5 years of experience who, in general, have good ratings in their profiles. In relation to products such as flowers, it also refers to products of the best quality.

For each type of service, you will see a price differentiation based on the experience. The professionals will offer their services under market prices that are standard, and therefore, you will know and you will decide in advance the hourly price that you are going to pay for the service, taking into account the experience.

Our ecosystem is fed on customers reviews. Therefore, we ask you to be fair when making valuations of services, taking into account the type of service chosen and the price paid to the provider. For example, if you choose a person with little experience in ironing, you can not expect the same results as a person who has more than 15 years of experience. The price will not be the same, and results will not either.
Of course. If you want to always work with the same professional, just go to your past booking history, select the professional who performed the service and choose the option "book again."
We are the most used mobile application for home services, allowing users an effective management of their time and providers to increase their level of services and income. We aim to connect all the local market in a global level. Therefore, we ask users for their opinion at the end of each service, so that other users can evaluate the experience with each service provider.

We greatly care about your satisfaction, and in the unlikely event that you are not satisfied, your comments will be taken very seriously and we will try to act when necessary. However, we want to remind you that OKEY CLICK is just an intermediation platform. The professionals that advertise on our web portal are not employees of OKEY CLICK. They are independent and self-employed service providers. We can not give them work instructions or control how they perform their services. Therefore, they are solely the responsible for the quality of the services they provide at all times.

For that reason, review system is very important for us. You can help people buy giving a good or bad review of the service provider. If you are not happy with the service and you publish a review, other users will be able to see and evaluate your comments. And if you are very happy, as well!. Furthermore, we encourage you to share the profiles of the service providers when you had such a good experience, because you will help them as well.

For your greater security and tranquility, we have available a 24/7 customer service service that can assist you at any time, and there is also the possibility of reporting problems through the mobile application.
We want our ecosystem to be fair and evolve by itself. Therefore, we only allow reviews of real users of the services. A person who has not booked a servicer through our mobile application will not be able to assess a service provider. We do this because we put a lot of value to your opinion, and we want to guarantee and preserve the quality of the platform.

If you have booked a service through OKEY CLICK, you will be offered the opportunity to give your assessment about the service at the end of the process, once you confirmed that you have received the service. You can also send comments, thank-you notes and suggestions that will be stored in the profile of the professional who attended you.

OKEY CLICK is not an employment platform, and the suppliers that advertise in OKEY CLICK are independent professionals, companies and freelancers.

OKEY CLICK has no control or responsibility over the way in which professionals provide their services. Our community is nourished by the evaluations of other clients and their experiences. That is why it is so important that you leave your comments on the service, so that other users can choose the professional in an optimal way according to their needs.

If you have been satisfied with the services, one way to help your provider is to share your comments through social networks to publicize their services. We encourage you to do so!

Prices and Packages

Yes. In order for the provider to start the trip to your home you will need confirmation that your reservation request is serious. Therefore, you can confirm the service with the payment. The payment will be hold in scroll until the profesional finish the service. You can have peace of mind that the provider will only receive your payment when you confirm that the service has actually been provided.
In OKEY CLICK there are different types of services, and the way of booking varies depending on the type of service you book. There are services that are reserved by the hour, and other services that are reserved by units. You can select the hours or units of service that you need, and confirm your reservation through the payment.
You can pay comfortably from your mobile phone through debit or credit cards. You can save your payment information for future reservations. In OKEY CLICK all our payments are protected, and we use Stripe as a payment gateway for all transactions to be secure within the platform.
OKEY CLICK will be FREE for you. Yes, yes, you heard correctly ... FREE! We will not charge you anything for the use of OKEY CLICK. We only want to help you find the right provider that you need.

The payment you make goes directly to the service provider to pay his services. Payment will be hold in scroll and will be released once you have confirmed that the service has been provided. That easy!. Without hassle!. Now you can save time and money with OKEY CLICK.
Nobody likes surprises and having to pay more than initially contracted seems like an abuse. Therefore, we believe in transparency and that professionals must compete with market prices on equal terms. Thus we have established final prices for each service and in each bronze, silver and gold category, so that you can know in advance the final price that you are going to pay for the service.

We ask you to take into account when assessing the quality of service, the type of service you paid based on the professional is experience.
If you are a regular user of OKEY CLICK, you can enjoy our promotions and discounts. Just check if you have a discount coupon available before making the payment and it will be applied immediately to your invoice. Oh! And do not forget to subscribe to our newsletter to know all about our offers and promotional codes!
Yes! You heard it well!!. You are right. Every time you invite a friend to book a service through OKEY CLICK you will receive 5€ in your wallet! 5€ for each friend who hires a new service! Think no more! Share your unique individual link with your friends and family and start making money with OKEY CLICK!

Where is OKEY CLICK available?

Of course!. Because our special technology is based on geolocation, we will find the professional closest to your location, who will go where you are to provide the service. You can even make a reservation remotely, at the address of a friend or relative.

Our professionals will attend you wherever you are! Our solution will allow you to have more free time so you can do the things you really like to do.
Currently OKEY CLICK allows you to book services in Canary Islands, Madrid and Barcelona. OKEY CLICK has been born in 2018 and it is possible that there are still no professionals in some service categories or that are not yet available in your area.

Every day OKEY CLICK is growing, so if there are no professionals available at this time, send us an email to info@okeyclick.com and we will let you know when OKEY CLICK is available in your area.

What are you waiting for? Your time is precious and you should not waste it looking for other solutions for your daily problems!! Download our application now and join our technological revolution!

Advertise your services in OKEY CLICK

OKEY CLICK is a new web portal where you can advertise your services and through which you can get more customers close to your location. You only need to create a profile, select the services where you want to be advertised and turn “online” your profile to start receiving service requests.

OKEY CLICK is the most used mobile application for on demand home services. It allows you to save time and money on the search for new clients. You will no longer need to make a great marketing effort to achieve new customers ... We do it for you!

Creating a professional profile to offer your services through our web portal is very easy. You just have to download OKEY CLICK PRO, register and you will enjoy an excellent platform to visualize your services. With OKEY CLICK you are the one responsible for your career, the quality of your services and your working time.
OKEY CLICK is a revolutionary mobile application where you can announce your home services! It allows you to obtain new customers near to your location and it allows you to work flexibly at the time of your choice. You simply have to set your status to "online" when you want to receive service requests or change it to "offline" when you want to stop doing so. That easy!.

Our mobile application is fast, safe, and convenient. It offers payment protection since the client pays you in advance for the services and you can immediately receive the service charges in your account once client has verified that the service has been made. In addition, you can directly obtain the ratings and reviews of your customers in your profile, which will increase your reputation online and help you get more customers at the same time.

OKEY CLICK is the easiest way to advertise your talents in the new digital economy. You do not need to create a web page or spend indecent amounts of money on SEO positioning or google adwords to attract traffic to your page. With OKEY CLICK you can advertise yourself by reducing the cost of marketing to practically zero.
To guarantee the security of the platform, all the profiles of the suppliers are verified. We will check your ID card or DNI, email, photo, telephone and certifications if those are necessary to provide the service.

It is important that the information you include in your profile is completely true, because otherwise your profile will not be verified and you will not be able to obtain service requests. Once the profile is verified you will find an indication in your profile “Profile Verified”, and you can start receiving services through the platform.

Remember that OKEY CLICK is not an employment platform but a simple web portal. At all you can consider your profile to be an employment relationship with us and neither we will be responsible for your formal obligations. We simply offer marketing services. For more information, do not forget to visit our terms and conditions of service.
We remind you that OKEY CLICK is not an employment platform and it is only a web portal where you can advertise. Therefore, we are not responsible for your formal obligations, including tax and social security obligations.

According to the current legislation, when your income is regular and is higher than the inter- professional minimum wage, you must register as self-employed worker. Do not forget that for certain professions, there are special regimes in Social Security, such as the Special System for Domestic Employees.

The most important thing is that you get well inform yourself about the the most convenient regime for you in the Social Security offices by calling +34 901 166 565 or in any Social Security office.

Here you can see the office closest to your home:

http://www.seg-social.es/Internet_1/Oficinas/index.htm

The Process

Once your profile is validated and whenever your status appears as "connected" you will be able to receive service requests from clients close to your location.

Users can book your services with just a click on their mobiles so that you can serve them immediately. Also they can book a service for a later time in the future. How reserve flows work:

· Instant reservation process: the service request is sent to all service providers that are active on the platform at that time, so you are free to accept or reject the request. If you want the service, you have to be fast, because the first provider that accepts the request will be the one who will perform the service. This flow guarantees transparency and equal opportunities for all suppliers, and encourages you to compete with fair and standard prices. It is important that you only accept the service if you have time and availability to do it, if not you could harm other providers that are interested on the service and your profile can be blocked.

· Selective Booking Process: The client reviews your profile, and decides to hire you based on the ratings of other users, the distance or the price for the service. If the client like your specific profile, you will receive a service request for the specific day you want to receive the service. You can confirm your availability by offering them an appointment in your schedule. Client will confirm it through its payment. That easy!.

It is important that once you have accepted the service, either by instant or future reservation, you are present at the customers home to provide the service.

Failure to do so is a violation of our terms and conditions and could result in your profile being unsubscribed. To review our terms and conditions click here.

In the process of instant booking you will receive a warning notice for 30 seconds in which you will need to touch the screen to confirm the service. In the “Book Later” option, you will have a notification with access to your calendar, where you can select the time at which you can perform the service.

You will know in advance the price that the client has paid for the service, the number of hours, the address to which you must go. All the data will be at your disposal, with total transparency.

It is important that you know that once you have accepted the service you will not be able to cancel it and that is why it is important that you only accept it when you have real availability. The fact of accepting services and not attending to them can lead to the elimination of your profile as it is established in our terms and conditions of the service.

We believe in a fair and equitable system for all suppliers. That is why it is essential that you only accept the service when you have time and real availability so you do not harm other providers.
When you receive a service request, you will receive information about the address, distance and number of hours, as well as the price of the service. Once the client makes the payment, you must initiate the trip to the customer address. Within the mobile application you will see a navigation map that will guide you to the exact address of the client.

Once the customer has made the payment customer phone will be available. You can call him if you have questions or clarifications about the address or service.

When you arrive at customer location, you must indicate that you have arrived and the customer will receive the notification on his mobile.
It is important to notice that once you arrive at your clients location to provide the service you should take a photograph as proof of compliance, so payment can be made. For example, if you have ironed some shirts or deliver some flowers, it is important that you take a picture of the shirts or flowers as proof of the service performed.

Likewise, the client will have to confirm that the service has actually been made, and once confirmed, you will receive the payment instantly in your account.

Our mobile application is very easy and simple to use, download it now!
You can provide your services anywhere and at anytime you want, 24/7. We do not give work instructions because we do not have an employment relationship with you. Neither we tell you which services you should accept or in which hours you have to work. It is you who freely choose what times you want to work, and how you decide to carry out your activities. Whenever your profile is "Connected" you can receive service requests, regardless of the day of the week or the time of day.

According to our surveys, most people need to make arrangements for on- demand services, outside of normal business hours. Thats why we encourage you to work on the schedule of your choice. You are the owner of your business!

OKEY CLICK is one of the most used platforms for booking professional home services, because there are no limits in terms of schedules. As long as your profile is connected, you can receive service requests.
If the request for service has been made in the future, for a specific date and time, it is convenient that you present yourself in the place and in the time slot that you have confirmed with your client. Remember that you are the one who is going to create a good digital reputation for you and your business. Not going to the appointments that you have given may suppose that the client makes a bad assessment or review. Furthermore we might be able to cancel your profile when you are not complying with the terms and conditions of service.

If you receive a service request to serve immediately, you should only accept it if you really have availability to perform the service. In the application you have a navigation map that will guide you to the clients address. Make sure you follow the steps of the process and click on "Start" so that the client knows that you have started your trip.

We know that there may be some delays due to the circumstances of the traffic or for reasons beyond your control, but being the closest service provider to customer location with a maximum distance of 20 kilometers, travel time should not exceed 30 minutes. Anyhow, if you saw that a delay could occur, we recommend that you call the customer in these exceptional circumstances.

The customers phone will be available once the service has been confirmed through payment.
In OKEY CLICK, three categories of services have been established based on experience: bronze, silver and gold.

· Bronze: refers to suppliers with little experience and talents that start from scratch and do not have many reviews from other clients. There are people who prefer to give an opportunity to these new providers, but paying a price for service below market price.

· Silver: refers to suppliers with more than 3 years of professional experience and good ratings from other users. In this type of services, prices are fixed according to a market study carried out for each service and for a normal level of experience.

· Gold: refers to expert professionals with more than 5 years of experience who, in general, have good ratings in their profiles. This type of services with a wide experience can obtain services at a better market price, because the client perceives that he will receive a higher quality of service for this increase in the price.

For each type of service, you will see a price differentiation based on the Bronze, Silver and Gold experience. Depending on your experience, you can choose which category you should fit in and you can work at the market price of that category. We advise you to be totally honest when it comes to announcing your experience. For example, When you advertise in a gold category, at an expert level, for a service in which you do not have much experience, the client will be able to evaluate your profile in a negative way and that may result in you will not get more clients. Therefore, it is very important that you fit into the correct category for each selected service.

At OKEY CLICK we have conducted a market study for each service and offer users total transparency so that suppliers compete fairly. Thats why the prices are standard, so there are no surprises and you can know in advance the hour price that you will receive for the service provided.
OKEY CLICK is not an employment platform and therefore does not exercise any control over how services are provided. It is only an intermediation platform that captures customers for service providers. Therefore, we do not evaluate the service provided, we do not give work instructions neither we control in which hours it is provided.

Our ecosystem is powered by user ratings and reviews. They are the real recipients of services and those who can truly evaluate the quality of your work. For that reason, customers can decide which providers want them to perform the services based on the evaluation of other users.

The users will make their opinion public at the end of the service, so that other users can evaluate the experience they had with each service provider. Therefore, we recommend that you comply with all your services with high quality standards, in order to get the best value from your customers and a better reputation in the platform, which in turn will lead you to get more customers.

To guarantee the security of the platform, all the profiles of the advertised providers are verified, and we will check your ID, email, photo, telephone and certifications if necessary for the service in which you advertise. It is important that the information you include in your profile is true, because otherwise your profile will not be verified and you will not be able to obtain service requests.

Prices and Packages

In order to start the trip to your clients location, where you will have to provide the service, you will need to receive a confirmation notification that the service has been paid. Once the client has confirmed a service with his payment, you can start the trip with the peace of mind that you will get service charges immediately after the client confirms that service was provided.

In order to receive your payments you will need to create a Stripe account and you will need to connect to your provider profile. When you update your profile, you will receive a notification informing you that you must connect your Stripe account.

IMPORTANT: Without making the connection to the Stripe account you will not be able to receive service requests neither the client will be able to pay you. Payments will not be processed. Thus, you must create your individual Stripe account and connect it to your service provider profile. It is essential to be able to offer your services through the platform.

Stripe is the best platform to accept payments through mobile applications, which offers the possibility of receiving payments in an agile and secure way in more than 25 countries.
To ensure the security of all payments made through the mobile application, we have established a collaboration with Stripe to ensure that all payments are secure.

Stripe is the best way to accept payments on the Internet. The goal of Stripe is to facilitate the processing of transactions and the administration of business on the Internet.
In order to receive payments and service requests you need to create a Stripe account and associate it with your OKEY CLICK account. Discover how to create a Stripe account Here.
OKEY CLICK offers you marketing services. Our goal is to ensure that you can achieve more final clients for your business. Our offer is based on three types of plans:

1. Basic: a plan for the curious. It is the plan assigned to you when you create your profile in the application, because it allows you to explore the potential of the platform without charging a monthly fee. In the basic plan, we establish a commission for customer acquisition of 15% per transaction. In this plan, you can only offer your talent in a single service. This plan is ideal for people who are just starting out and want to know how OKEY CLICK works. However, most people opt for one of the following plans with greater advantages.

2. Plus: a plan for proactive people. This plan consists of a small monthly fee of 19.95€ and a commission for customer acquisition of 7% per transaction. A percentage of this collection fee is used to cover the expenses of the Stripe payment gateway. In this plan you can advertise in 5 different services. This option is ideal if you can not connect full time, but you are looking to generate additional income. However, the most demanded option is the following.

3. Premium: a plan for people with confidence. It is the plan used by the vast majority of providers because it gives you greater visibility and you can advertise unlimitedly in all the services you choose. It consists of a reduced monthly fee of 29.95€ and a commission fee of 4% per transaction. This collection fee is used to cover the expenses of the Stripe payment gateway. This is the most demanded option because it lets you choose as many services as you want, and it is ideal for those providers who provide services on a recurring and full-time basis.
Contact us through the app or email info@okeyclick.com and explain us your needs.

Is possible that you can enjoy our promotions and discounts along the year.

Oh! And do not forget to subscribe here to our newsletter to know all about our offers and promotional codes!

Where is available OKEY CLICK

Currently OKEY allows you to offer your services in the Canary Islands, Madrid and Barcelona. OKEY CLICK has just been born and may not yet be available in some service categories or some areas.

Every day OKEY CLICK is growing, so if you would like us to open new possibilities for you and your business, for example, expanding the range of services to offer, send us an email to info@okeyclick.com and we will notify you at the moment that we open more services in your area.

What are you waiting for? Get customers close to your location from your mobile. Download our application now and join our technological revolution!

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